Privacy Policy

This section clarifies the key terms used in the policy so you can better understand how we process personal data in the context of AI software development and integration services.

We collect data that enables us to deliver AI development and integration services, manage accounts and billing, secure systems, and analyze performance. Data collection is limited to what is necessary for these purposes.

When you interact with our services or contact us, you provide certain data required for engagement setup, project delivery, and support. This includes information you actively submit through forms, emails, or project portals.

• Contact information: name, company, business email and phone number for account setup and communications.
• Company and project details: company name, role, project requirements, technical specifications and datasets provided for model development.
• Billing and invoicing data: billing address, VAT or tax identifiers, and payment information processed by our payment providers.
• Account credentials and authentication data: usernames, password hashes, and multi-factor authentication metadata.
• Support and service communications: messages, meeting notes, logs and attachments shared with our support or delivery teams.
• Consents and preferences: marketing preferences, contact permissions and consent records where applicable.

Some information is collected automatically when you use our website or services. These data help us operate the platform securely and improve performance and usability over time.

• Connection data such as IP address and approximate location derived from IP for security and fraud detection.
• Device and browser information, operating system, and screen resolution for compatibility and troubleshooting.
• Usage data including pages visited, time on page, feature usage and interactions with the platform for analytics and product improvement.
• Cookies and similar identifiers used to maintain sessions and remember preferences.
• Performance and error logs including crash reports and diagnostic data to improve reliability.
• Referrer and campaign data that indicate how users reached the site to assess marketing and outreach effectiveness.

We may receive data about you from third-party service providers that assist us with analytics, payments, hosting, and other operational needs. We limit the scope of what is shared and select providers with appropriate controls.

• Analytics providers that collect aggregated usage statistics to help us improve products and user experience.
• Payment processors and invoicing platforms that handle billing information on our behalf.
• Cloud and hosting providers that store and process data needed to run services and backups.

We process personal data for clear operational reasons tied to delivering AI development, integration, support and related business activities. Processing is limited to what is needed for each purpose.

• To deliver and maintain AI software, integrations, and related services requested by clients.
• To configure, customize and improve models based on project requirements and performance metrics.
• To manage accounts, handle billing, and maintain customer records.
• To secure systems, detect and prevent abuse, and perform incident response activities.
• To carry out research and internal development to enhance product reliability and usability within ethical and legal boundaries.
• To analyze product usage and performance through aggregated analytics to guide roadmap and feature prioritization.
• To comply with legal obligations and respond to lawful requests from authorities.
• To communicate service updates, notices, and optional marketing communications where you have consented to receive them.

Where required by applicable law, we rely on lawful bases such as contract performance, consent, legal obligations, and legitimate interests to process personal data necessary to provide our services.

• Contract: processing necessary to perform obligations under a service agreement (e.g., delivering AI solutions, billing and support).
• Consent: processing of certain communications and marketing where you have given clear consent.
• Legal obligation: processing required to comply with applicable laws and regulatory requirements.
• Legitimate interests: processing for security, fraud prevention, and improving our services, balanced against individual rights and expectations.

We share personal data with trusted third parties only when necessary to operate the service, fulfill contracts, or meet legal requirements. Data sharing is restricted to the minimum required and governed by contracts.

• Service providers and subprocessors who perform hosting, analytics, monitoring, payment processing, and other operational functions.
• Affiliates and contractors involved in delivering specific projects and professional services on behalf of aileadva.
• Law enforcement or regulators when required by applicable law or to respond to lawful requests.
• Professional advisors, auditors, and advisers for compliance, legal and tax purposes.
• Potential acquirers or partners in the event of a merger, sale, or restructuring; in such events we will assess privacy impacts and limit disclosed data.
• Clients or recipients of AI outputs where project deliverables require data transfer as agreed in contracts or project scopes.

We implement technical and organizational measures designed to protect personal data from unauthorized access, alteration, disclosure or destruction. Security controls are reviewed and updated regularly to reflect changes in technology and risk.

• Encryption of data in transit using TLS and encryption at rest where supported by infrastructure.
• Access controls, role-based permissions, and multi-factor authentication for administrative access to production systems.
• Regular vulnerability scanning, patch management, and periodic security reviews to identify and mitigate risks.

Depending on applicable law, you may have rights to access, correct, delete, restrict processing, receive a copy of your data, or object to certain processing. We provide mechanisms to facilitate these rights and will respond within applicable legal timeframes.

• Access: request a copy of personal data we hold about you and details about processing activities.
• Rectification: request correction of inaccurate or incomplete personal data.
• Erasure: request deletion of personal data where retention is no longer necessary and no overriding legal grounds exist.
• Restriction and objection: request limitation of processing or object to processing based on legitimate interests, subject to assessment of competing rights and obligations.
• Portability: request a machine-readable copy of personal data provided by you where this is technically feasible and legally applicable.
• To exercise your rights, contact us using the contact details provided; we may request information to verify your identity and process the request securely.
• Right to portability: You may request a copy of certain personal data in a structured, commonly used, and machine-readable format for transfer to another provider when technically feasible.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing prior to withdrawal.

• Right of access: You can request confirmation of whether we process your personal data and obtain a copy of that data.
• Right to rectification: If your personal data is inaccurate or incomplete, you may request correction or completion.
• Right to erasure: Subject to legal limitations, you may request deletion of personal data that is no longer necessary or lawfully processed.
• Right to restriction and objection: You may request restriction of processing or object to processing based on legitimate interests or direct marketing.

If you believe your privacy rights have been violated, you may file a complaint with an appropriate supervisory authority. For residents of the EU/EEA, that would be your national data protection authority. You may also contact aileadva first so we can contribute and attempt to resolve your concern directly.

aileadva does not target services to children and does not knowingly collect personal data from individuals under 16. If we learn that we have collected personal data of a minor without appropriate parental consent, we will take steps to delete the data as soon as possible. If you are a parent or guardian and believe we maintain such data, contact us to request removal.

Our website and services may link to third-party sites, tools, or integrations. We are not responsible for the privacy practices or content of third parties. Review the privacy policies of any third party before providing personal data. Where we integrate third-party AI tools, we disclose those connections and the data flows involved.

We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. Material changes will be posted on aileadva.pro with a revised effective date. The current policy effective date is 27-02-2026.